Aerodyne Research – REOPENING NOTICE

Tuesday 9th of June 2020 12:00:00 AM


June 9, 2020 In compliance with the Massachusetts Governor Charlie Baker’s recent orders concerning the re-opening of businesses in Massachusetts, Aerodyne has begun to have staff return to work in small numbers and staggered shifts. The following is an update on our activities: Manufacturing, Shipping and Receiving operations have resumed.  If you have any questions about the status of a repair or instrument order, please refer to your quotation for an email address or use one of the support emails listed in Customer Support below.  Please note we do expect delays in our original delivery dates. Training, both in-house and on-site, continue to be postponed until such time as it is feasible to resume them. To the extent that any training can be done remotely, our scientific staff is available for video calls, remote access sessions, emails and phone calls. Customer Support (including Technical support) remains operational through video calls, remote access sessions, emails and phone calls. For TILDAS instruments please contact:  TILDAS-support@aerodyne.com For AMS, CIMS, Vocus, ASCMs, TAG, PAM, please contact cacc-support@aerodyne.com For CAPS instruments, please contact caps-info@aerodyne.com Sales, Marketing and Administrative staff are continuing to work from home and are fully available to respond.  For sales and marketing, please contact cmartin@aerodyne.com, for contract administration please contact, cski@aerodyne.com and for all administrative issues please contact dgordon@aerodyne.com. Internal R&D activities that were scheduled to take place in Aerodyne’s research laboratories will need to be rescheduled. We will update you again as soon as we have additional information.  We hope that all of you remain safe and look forward to collaborating with you again soon. Cameron Martin Marketing Director 45 Manning Road, Billerica, MA  01821 cmartin@aerodyne.com 978-932-0207